Warranty & Support¶
Warranty¶
Devices purchased directly from Wee Noise Makers have a warranty of six months from the date of purchase. This warranty can be extended depending on local regulations.
This warranty covers any manufacturing defects in the device. It does not cover damage due to incorrect handling, storage, power, overvoltage events, or modifications.
Please use the Contact Form on our website if you are experiencing issues with your device. Devices returned under warranty will either be refunded, re- placed, or repaired at our discretion. User data may not be preserved. You will be responsible for the cost of returning the device to Wee Noise Makers.
Modding and Hacking¶
PGB-1 is open source and designed to be extended and modified by users. However, hardware modification or installation of third party firmware can lead to irreversible damage to the device. Wee Noise Makers will not be accountable for those damages. Any modification will void the warranty, and could void the user’s authority to operate the equipment. We will not refund, repair, or replace any products that have been modified.
Support¶
Before Contacting Support¶
Please have ready:
Order number or proof of purchase
Firmware version (Menu →
System Info)Description of the problem
Steps to reproduce the issue
What you’ve already tried
Official Support¶
For warranty claims or technical issues use the Contact Form on our website.
Community Support¶
Join the Discord server for community help: discord.gg/EAmAgsmV5V